Sports / Mobile
At y999gam, your account data is handled with a clear purpose — collected only where it serves your access, your wallet activity, and your account security. This policy sets out exactly what information we hold, how we use it, and the choices available to you as an account holder in Pakistan where local law permits.
We collect the information you provide when you open an account — your name, contact details, and the payment method you choose to link, whether that is JazzCash, Easypaisa, Raast or a bank transfer. This data is used to verify your identity, process wallet transactions, and keep your account accessible across sessions on any device. Beyond account setup, we record activity logs linked to your account: session timestamps, the pages you navigate, and transaction records visible in your account dashboard after login. We do not sell this data to third parties. Where we share information with payment processors — such as the networks that support JazzCash and Easypaisa — it is shared only to complete the transaction you initiated. Data retention follows the requirements of applicable law in the regions where access is permitted. If local law in Pakistan changes the way we must handle a category of data, we will update this policy and note the change date at the bottom of this page. You can request a copy of the data we hold on your account by contacting our support team through the route described in the Support section below.
Used as account wallet context chip — transaction records tied to your JazzCash-linked wallet appear in your account dashboard.
Easypaisa transfer data is processed solely to complete the deposit or withdrawal you initiate from your account.
Raast payment data follows the same handling rules as other linked payment rails — visible in your transaction history.
Bank transfer details provided during account verification are stored only for the duration required by applicable local law.
This policy applies to data collected through y999gam's own platform — account registration, session activity, wallet linking and support interactions. It does not extend to third-party services you reach through external links, nor does it govern how payment networks manage data on their own systems.
Data collected during login, account creation and identity verification falls fully within this policy. The records we hold are visible to you through your account dashboard after login.
Transaction data for JazzCash, Easypaisa and Raast deposits and withdrawals is covered here. Once a payment leaves our platform to the payment network, their own policy governs it.
Browsing activity within the y999gam platform — which sections you visit, how long you remain in a session — is logged and covered by this policy for security and service purposes.
Game content from our studio partners and external links on the platform are not governed by this policy. Each third party operates under its own data terms, which we have no control over.
You have clear options when it comes to the data we hold on your account. First, you can review the personal information attached to your account at any time by visiting your account settings after login — the profile section shows the contact details, linked payment methods and verification records we hold. If any detail is incorrect, you can update it directly from the same screen or raise a correction request through our support channel. For wallet-related records — JazzCash deposits, Easypaisa transfers, Raast payments — your full transaction history is available in the wallet section of your dashboard. If you want a formal copy of all data we hold, contact our support team and we will process that request in line with applicable local law. Response timelines depend on the nature of the request and the requirements of the region where access is permitted.
Log in and open account settings to see the personal details, payment methods and verification records currently held on your account.
Update your name, contact details or linked payment method directly from your account profile, or contact support if the field is locked pending verification.
If you want to understand why a specific piece of data was collected or how long it will be retained, send the question to our support team with your account reference.
A formal copy of the data we hold can be requested through the support contact route below. We handle these requests under applicable law for the region.
If your question is specifically about data held on your account, the support routes below are the correct paths. Keep your account reference ready when you reach out — it lets us locate your records without asking for unnecessary details.
The live chat option inside your account dashboard connects you directly with our support team. Use this route for quick questions about what data is linked to your account or your current wallet records.
For formal data requests — a copy of your records, a correction that cannot be completed in account settings, or a question about retention periods — send the request to our support email with your account reference included.
Many data and privacy actions do not require contacting us at all. Log in, open your account settings, and the profile, wallet history and linked payment sections are available for review and self-correction.
Our approach to your data is built around keeping only what is needed and making it accessible to you through your account. Security measures applied to your account data include encrypted storage for personal details and payment method references. Cookies used on the platform are limited to session management — keeping you logged in and preserving your preferences across pages — and are not used to build advertising profiles.
Personal details and linked payment references — JazzCash, Easypaisa, Raast — are stored with encryption. We do not store full payment credentials on our servers beyond what verification requires.
We use session cookies to keep your account active during a visit and to remember your language and display preferences. No third-party advertising cookies are set from our platform pages.
We keep account data for the period required by applicable law in your region. When an account is closed, data is removed or anonymised in line with those requirements — not held indefinitely.
When this policy changes, the updated version is published on this page with a revision note at the bottom. Continuing to use the account after an update means you have seen the revised terms.
These are the questions we receive most often about data, account records and privacy rights on y999gam. If your question is not covered here, the support contact routes in the section above are the right next step.
We collect the details you enter during registration — name, contact information, and the payment method you link, such as JazzCash or Easypaisa. Identity verification may require additional documents depending on the requirements for your region. Only what is needed to operate your account is collected.
Yes. Log in and open your account settings to review your personal details, verification records and linked payment methods. Your full transaction history — including JazzCash and Easypaisa wallet activity — is available in the wallet section of your dashboard.
We share data only where it is necessary to complete a service you have requested — for example, passing transaction details to the JazzCash or Easypaisa network to process a payment. We do not sell personal data. Third-party game studios on our platform operate under their own data terms.
Retention periods follow applicable local law for the regions where access is permitted. Once those periods expire, data is removed or anonymised. If you want to know the specific retention period for a category of data, contact our support team with your account reference.
Most details — contact information, linked payment methods — can be updated directly from your account settings after login. If a field is locked because it is under verification, contact support through live chat or email and we will process the correction request.
Changes are published on this page with a revision note at the bottom showing when the update took effect. We recommend checking this page periodically. Continued use of your account after a policy update means you have seen the revised version.